Book and stay with confidence in our Chalets Lacuzon this winter.
We are committed to supporting you so that you book with confidence and prepare your stay with serenity.
Cancellation free of charge for a cause related to COVID-19
To assist you in the smooth organization of your stay, we undertake to reimburse you in the case of :
– Closure of our chalet for the dates of your stay, (if this closure occurs during your stay, the unused nights will be refunded).
– Closure of the resort les Menuires during your stay, (if this closure occurs during the stay, the unused nights will be refunded).
– Closure of the borders of your country and / or France on the dates of your stay.
– If quarantine or confinement is imposed on you. (if this quarantine is decreed during your stay and that you have to leave our establishment, the unused nights will be refunded).
These conditions apply to any cancellation of your stay for the causes described above and occurring until the day before your arrival at our establishments.
Cleaning and disinfection are reinforced
We have selected specific products for the cleaning of the chalet.
In addition, an extra disinfection of the touch points has been added to our cleaning process. As a result, we will have to charge 60€ extra per chalet to cover the additional steps to minimize the risk of contamination. Thank you for your understanding.
Cancellation for other reasons
In the event of cancellation of one or more members of the group due to illness (COVID-19 or other), injury, economic dismissal, administrative summons, major damage to the home, etc., cancellation fees will apply (see our GTC).
To cover this kind of inconvenience, we recommend you to subscribe a cancellation and interruption of stay insurance, which will enable you to obtain reimbursement of the advanced fees.
At subscription of the contract : Pay the contribution indicated in the contract and as soon as your rental contract is signed or deposits have been paid, you have 10 days to subscribe to ADAR insurance. After this period, subscription is still possible, but you will only benefit from all the guarantees after a 7-day waiting period has been applied, during which no guarantee can take effect.